Our Privacy Policy

Atelier Lumière Design is committed to protecting the privacy of visitors to our site and users of our online platform. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Atelier Lumière Design is the data controller responsible for your personal data.

Information We Collect

We collect various types of information in connection with your use of our site and services:

Personal Information: Information you voluntarily provide to us, such as when you contact us through forms on our site. This may include identification details and contact information.

Usage Data: Information about how you access and use our online platform. This may include details such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Technical Data: Information about the devices and technology you use to access our service.

How We Collect Information

We collect information in the following ways:

Direct Interactions: You provide information when you fill in forms on our site or correspond with us.

Automated Technologies: As you interact with our site, we may automatically collect Usage Data and Technical Data through cookies, server logs, and other similar technologies.

How We Use Information

We use the information we collect for various purposes, including:

To provide and maintain our service.

To improve, personalize, and expand our service.

To understand and analyze how you use our service.

To communicate with you, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes (where you have opted in).

To detect, prevent and address technical issues.

To comply with legal obligations.

Lawful Basis for Processing

We will only process your personal data when we have a lawful basis for doing so. This includes processing data where:

We have your consent.

The processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.

The processing is necessary for compliance with a legal obligation that applies to us.

The processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests.

Sharing Your Information

We do not sell your personal data. We may share your information with third parties only in the following circumstances:

With service providers who perform services on our behalf (such as hosting or analytics), provided they agree to keep the information confidential and use it only for the purposes for which we disclose it to them.

To comply with legal obligations, enforce our policies, or protect our rights or the rights of others.

With your consent or at your direction.

Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights

Under data protection laws, you have rights including:

Your Right to Access: You have the right to ask us for copies of your personal data.

Your Right to Rectification: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your Right to Erasure: You have the right to ask us to erase your personal data in certain circumstances.

Your Right to Restrict Processing: You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your Right to Object to Processing: You have the right to object to the processing of your personal data in certain circumstances.

Your Right to Data Portability: You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

Your Right to Withdraw Consent: Where we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Cookies

Our site uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our service is not directed to anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Atelier Lumière Design
37 Rue Victor Hugo
6th Floor
69002 Lyon
Auvergne-Rhône-Alpes
France

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